Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has shipped, you will receive a confirmation email containing your tracking number.

Note: During high-volume periods (such as sales, promotions, or holidays), processing may take an additional 1–2 business days.

Domestic Shipping (U.S.)

  • Standard Shipping: 3–5 business days

  • Express Shipping: 1–2 business days (available at checkout)

  • Free Shipping: Periodically offered on U.S. orders during promotional events

  • Orders are shipped via USPS, UPS, or FedEx, depending on your location.

International Shipping

We currently ship worldwide 🌍

  • Standard International Shipping: 7–14 business days

  • Shipping rates are calculated at checkout based on destination.

  • Customs, duties, and import taxes are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive an email notification with tracking details.
You may also track your order through your Shopify order status page.

Delayed or Lost Packages

If your package is delayed or lost in transit, please contact us at
📧 fafahcosmetics@gmail.com
Include your order number so we can coordinate with the carrier to resolve the issue promptly.

Wrong Address Disclaimer

Please ensure your shipping address is entered correctly at checkout.
Fafah Cosmetics is not responsible for orders shipped to an incorrect address provided by the customer.

Shipping During Holidays

During high-traffic seasons (e.g., Black Friday, Christmas, New Year), deliveries may take longer than usual.
We recommend placing orders early to ensure on-time arrival.

Our Promise

Every bottle of Fafah Hair Growth Oil is packed with care and attention, ensuring it arrives safely, beautifully presented, and ready for use.